Check out episode 505 of “Cool Things Entrepreneurs Do” as Keith Hertling of Jersey Mike’s shares his life journey and entrepreneurial story.
With the talent crisis continuing to threaten the growth and sustainability of companies across the globe, attracting and retaining quality employees is more important than ever. With 40 years of leadership and coaching experience under his belt, Jersey Mike’s SVP of Leadership, Coaching and Culture, Keith Hertling, is an expert in creating and maintaining a top-notch company culture. In his book, “Life Lessons on Leadership, Coaching and Culture,” Hertling reflects on the lessons he’s learned and the wisdom he’s gained over the years, serving as a resourceful guide for business leaders, managers and employees.
Using anecdotes from his time spent coaching athletes as well as the story of Jersey Mike’s evolution from a small neighborhood sandwich shop in Point Pleasant Beach, NJ, to a worldwide franchise chain with a stellar brand reputation, Hertling provides important insights on how to create a leadership and coaching strategy that incorporates key values like compassion, enthusiasm, gratitude, integrity, discipline and love. He also shares how to develop a culture plan that prioritizes both customers and employees.
Hertling’s book has earned praise from both coaches and business leaders alike, including Domino’s Pizza founder, Tom Monaghan who said and “Keith’s insights and stories from his vast career of coaching and teaching others are invaluable to anyone who is serious about shaping their company’s corporate culture. Creating a culture built on integrity and exciting goals that team members can engage in is certainly a recipe for success no matter what kind of business you are leading.”

Check out this episode!